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7 Risks of Outsourcing Part 5: Culture Barriers

By |2020-09-23T16:48:59+00:00September 29th, 2020|

As mentioned in our previous blog, we promised to explore the seven risks of outsourcing your software development, ways to address those risks head-on, and how our proprietary system helps you mitigate each of them. To recap, those seven risks are: Risk 1: High Hourly Cost Risk 2: Time Zone Differences [...]

7 Risks Of Outsourcing Part 4: Language Barriers

By |2020-09-23T16:30:53+00:00September 22nd, 2020|

As mentioned in our previous blog, we promised to explore the seven risks of outsourcing your software development, ways to address those risks head-on, and how our proprietary system helps you mitigate each of them. To recap, those seven risks are: Risk 1: High Hourly Cost Risk 2: Time Zone Differences [...]

Why We’re Opening up a New Location in the “Mexico’s Silicon Valley”

By |2020-09-14T17:01:16+00:00September 14th, 2020|

This fall, we’re opening its latest Mexico location in what is believed to be “Mexico's Silicon Valley”. Situated in the state of Jalisco, Guadalajara is the second most populated city in Mexico with over 1.4 million residents. It’s renowned for its success in software development, business, finance, art, and culture. It’s a beautiful location and popular tourist spot for [...]

  • 5 easy ways to improve service desk operations

5 Easy Ways Companies Can Improve Service Desk Operations

By |2020-09-24T14:04:25+00:00September 9th, 2020|

With everything else to do, many companies struggle to develop a highly responsive ITIL service desk environment which consistently meets end user and customer expectations.End users want to effortlessly engage with the companies they work with. It’s simple, but not always achievable with companies still using legacy systems, or manually tracking incoming calls.In the United [...]

7 Risks Of Outsourcing Part 3: Not Agile Enough

By |2020-09-25T17:21:49+00:00September 8th, 2020|

As mentioned in our previous blog, we promised to explore the seven risks of outsourcing your software development, ways to address those risks head-on, and how our proprietary system helps you mitigate each of them. To recap, those seven risks are: Risk 1: High Hourly Cost Risk 2: Time Zone Differences [...]

7 Risks Of Outsourcing Part 2: Time Zone Differences

By |2020-09-22T17:31:10+00:00September 8th, 2020|

As mentioned in our previous blog, we promised to explore the seven risks of outsourcing your software development, ways to address those risks head-on, and how our proprietary system helps you mitigate each of them. To recap, those seven risks are: Risk 1: High Hourly Cost Risk 2: Time Zone Differences [...]

7 Risks Of Outsourcing Part 1: High Hourly Cost

By |2020-09-22T17:17:46+00:00September 8th, 2020|

As mentioned in our previous blog, we promised to explore the seven risks of outsourcing your software development, ways to address those risks head-on, and how our proprietary system helps you mitigate each of them. To recap, those seven risks are: Risk 1: High Hourly Cost Risk 2: Time Zone Differences [...]

  • Best practices for managing your nearshore team

Best Practices for Managing Your Nearshore Development Team

By |2020-09-02T21:56:24+00:00September 2nd, 2020|

Managing your nearshore development team is easier when you hire well from the very start. Adopting a set of best practices will help you get the most out of a nearshore development team that will result in a higher ROI within the organization. In this article, we’re sharing 8 best practices we’ve learned after [...]

10-Step Execution Plan to Outsourcing Service Desk Operations

By |2020-09-25T17:32:53+00:00July 31st, 2020|

Easy High-Performance Tools for Technology-Based Service Center What Is Outsourcing? It is simply a business practice where a company is struggling on operations, tasks, and processes. Businesses partner with outsourcing agencies to help with cost-cutting measures - labor costs, personnel salaries, overhead equipment, and technology. “It is up to the customer if a company lives [...]

Taking the Road Less Traveled as U.S. Companies Move to Mexico

By |2020-08-19T18:52:54+00:00March 2nd, 2020|

The Fastest, Growing Global Technology Hub in Latin America You must be thinking – How did Mexico grow to be the largest exporter of high-technology goods and the third-largest trading partner? When did Mexico turn out to be the leading hub for major manufacturing companies? At what time did Mexico develop into a country [...]

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