A Message about the Value of AptudeFlex
Prior to our clients utilizing AptudeFlex and our MSM model, the manager was typically involved and charged with identifying the right resource, managing the work and making sure they were productive. In many cases the manager(s) would hire across a diverse set of consulting firms, which was a lot to manage. There was a perception that since the manager made the final call on the contract/hire, the quality of work would be dependable.
Unfortunately in this model, the management team becomes solely responsible to ensure the contracted resources are working, adding value and staying productive. In most cases, the IT Consulting firm gets a free pass on management responsibilities. Furthermore, when the work slowed down, they would allow the sub-contractor to terminate the resource. All of that knowledge and work walks right out the door with that valuable IT contractor. This is even more pervasive when multiple IT consulting firms are utilized. Who retains that critical knowledge?
In the Aptude model, the client’s focus moves away from managing the resource. Instead of micro-managing contractors, they can now focus on big picture questions like…
- Are the deliverables provided in a timely and quality manner?
- Are we meeting strategic goals and objectives for this project?
- What objectives do we need to meet next?
In this new model, it’s Aptude’s job to manage the resource, the velocity, and the deliverables.
Furthermore, since Aptude selects, manages and takes an active part in the sprints, the knowledge is not compromised when the client needs to ramp down. That critical time-saving knowledge doesn’t walk out the door!
Another benefit of this enmeshed model is cost-containment. In the old model, the client would choose the resource and modality. Since they wanted to make sure quality was high, they would prefer an onsite resource. If Aptude can choose the resource and oversee the deliverables, Aptude can also manage the type and work-location of any and all resources. This shifting of control brings with it dramatic cost savings, which is passed to the client.
This model is not just beneficial for the build of applications, it is also superior for the run. Eventually, all applications go to support-mode where potential enhancements or repairs are needed the most. With a built-in team of knowledgeable resources, we see high-quality support at a fraction of the cost.
Does it make sense to pay high-cost IT associate rates to support your applications when a more affordable, possibly retainer, model with quality resources will manage that perfectly? For most of our clients, the answer is no. The best choice is Aptude Flex.
Guy DeRosa, Vice President