BI Support Challenges
Enterprise BI environments have a number of BI platforms and processes, integrating with Database products, multiple analytic or visual tools, and complex ETL components. You have invested heavily in your BI team to strategize and develop new capabilities to your client base.
These solutions may be predictive analytics, Big Data or one of the many approaches to put modern BI in the palm of your user’s hands.
Internal BI resources don’t have the time to focus on support and/or maintenance, and these high-level personnel are too costly to be tied to support initiatives.