24/7 Transportation and Logistics Application Support
Lower your costs, modernize your system and free up your internal IT department
Wouldn’t you like to work with and be supported by an IT professional services firm who knows the industry and understands all of the challenges that you’re facing? That’s why Aptude combines in-depth transportation industry knowledge with superior ITIL based application support to provide exceptional service and delivery. It’s what we do.
Accelerate Change
Aptude caters to the logistics industry with key services to provide vital services to help eliminate downtime, reduce expenses, and visualize key data to operate efficiently among various teams within the organization. According to a Gartner survey, Ninety-seven percent of supply chains have experienced a disruptive event in the last two years, with the average number of events being four. Fifty-two percent have experienced these disruptions as high-impact events.
Visualize success
If you’re not partnering with a group who can support your application, analytics, integrations, communications, and automation needs, you’re at risk of your organization not running as efficiently or being as profitable as it should.
• Access real-time visibility into your operations
• Track and decrease expenses
• Reduce downtime
• Maximize ROI with automation software
Aptude specializes in building applications that integrate into the enterprise, meeting our customer’s requirements far above off-the-shelf products in the market.
Solve issues with a strategic partner
The transportation industry faces issues that could cripple an organization’s bottom line. The transportation thrives on being efficient and offering superior customer service. Businesses operating in this space cannot afford to not know what to do when it comes to understanding how to collect and realize the benefits of:
• Data management
• Integration services
• Mobile Application development
• Support services
• Reporting & analytics
• Database & apps database support
• Client monitoring
• Enterprise application/system integration
• Automation
Support services include:
✓ B2B/EDI 24*7*365 support, maintenance and onboarding
✓ Oracle Transportation Management (OTM) – Support
✓ OTM 24*7*365 Monitoring (Interfaces, Integration, Agents, Server & Application performance)
✓ OTM upgrade services – On Prem to Cloud
✓ OTM New Client Onboarding
✓ OTM Existing Client Customization
✓ OTM Integration with Various Enteprise Applicaitons/Systems
✓ OTM Daily Reconciliation of financial and operational data
✓ Legacy Transportation Application Management Systems
✓ Transportation and Logistics Mobile Development and Support
✓ Database Support and Apps Database Support (OTM)
✓ Reporting and Analytics against Transportation Management Applications and related Implementation and Integration support
✓ Gate Automation and related integration Knowledge Management
✓ SOA Integration Support
✓ Legacy Transportation support services (RPG, iSeries)
ITIL Based Application Support
Aptude’s 24/7 Transportation and Support Services includes the use of ITIL based industry best of breed software (Cherwell) which can include the following management capability.
✓ Incident Management
✓ Change Management
✓ Problem Management
✓ Event Management
✓ Knowledge Management
✓ Release Management
✓ Request Fulfillment
✓ Service Asset & Configuration Management
✓ Service Catalog
✓ Service Level Management
✓ Service Portfolio Management
Download Today:
Your Guide to Transportation & Logistics
Logistics is getting more complicated. In this easy-to-digest book, we will be covering how data creates competitive advantages and greater efficiency in transportation. We will also be looking at the top use cases and trends for both artificial intelligence and business intelligence in the logistics industry.
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Keep Moving Forward with Aptude
Aptude is your own personal IT professional services firm. We provide our clients with first class resources in a continuous, cost-containment fashion.
Our support services will free your senior IT staff from the overwhelming burden of day-to-day maintenance issues. They’ll have time to launch those new projects and applications you’ve been waiting for. Simply put, we can free up your resources and contain your costs. Let’s have a quick chat to discuss our exclusive services.
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